A) By Clicking 'SIGN UP' on Main page.
B) When you confirm your request in 'My Request' page, click on 'Checkout' to proceed to the Email Login page.
C) Connect your Social Networking Accounts to the LG Online Brand Store
This automatically fills out some of your profile, and you get a verification for your account.
If you want to change your LG Online Brand Store account password, please follow these simple steps
The email id of your LG Online Brand Store account cannot be changed once you have registered with us using the email ID, this Email ID will remain as the Account ID for the LG Online Brand Store Account.
On the LG Online Brand Store, the term 'Request' means booking for delivery service from LG Authorized Brandshop to meet your intention of purchasing LG Products by using Store Pickup or Home Delivery available on the Website
By Following the Below steps you can easily place a Request on the LG Online Brand Store
Finally, your request will be forwarded to a Brandshop you select and the person of your selected Brandshop will contact you within 48hours. (Based on Working days).
Brandshop person will provide you a professional and heartful service on your request.
Of course, You can place multiple requests at one time by adding items to your requests. However, each request placed is subject to only 1 Brandshop available and selected within your Pin Code.
You can check the status of your request by clicking truck shaped icon on top header . Your request status is updated to you via emails and sms at every step. Once your request is placed you would receive an email with your request details. Again after your request is accepted by your chosen LG Brandshop, you will recieve an SMS of request acceptance. LG Brand Shop person will contact you to confirm your request and will fix an appointment to deliver the product or a store visit time. You will recieve an SMS for the same.
We are doing best to serve all deliverable locations in India. However, Your Pin Code may not support delivery with following reasons.
- Your Pin Code may not be currently Serviceable for online request placement.
- The selected product is not serviceable in your Pin code for online request placement.
As soon as you place your request, You will receive a mail from with your request reference number and the Shipping details.
Yes, You can visit your selected Brand Shop and experience 'Touch and Feel' of products you requested. Then you can pick up your requested products from your selected LG Brand Shop.
After submitting a request, Your selected BrandShop person will contact you via mobile. On the phone, you can confirm delivery date and time, accordingly LG BrandShop will guarantee the safe delivery for your requested Product.
No. Unfortunately,LG Online Brand Store does not deliver on international shipping addresses.
If you select 'Cash on Delivery' option in your selected Brandshop, you can pay the cash before the product is handed over at the time of delivery. However, your selected 'Cash on Delivery' will be automatically cancelled if deliverymen cannot reach you after three attempts.
Normally, your request will reach you within 3-4 working days after you have placed your request on LG Online Brand Store. However in some cases, the delivery may take longer depending upon the stock availability of your requested product.
With every request, you will receive an email containing the details of the request placed by you. Also you can check your delivery status on LG Online Brand Store.
A courier serviceman from LG Authorized Brandshop will try to contact you via a phone call or SMS. A second trial to contact you will be automatically be made within 24 hours. Please make sure that you would take calls from a courier serviceman from LG Authorized Brandshop. After the second trial, LG Authorized Brandshop will keep the product you have requested for 3 days, until your further response.
While it is our endeavor to ship all items in your request together; this may not always be possible due to product characteristics or availability. Please be aware that your request may be dispatched in separate parcels from different locations and on different dates.
LG Brandshop Portal delivers to the below locations within India:
No, currently you will have to request multiple requests for multiple addresses.
No, Currently LG Online Brand Store is offering free delivery service on all LG products except :
1. If additional labour require to carry product from ground floor to any other floor above it.
You can change your delivery/shipping address at the time when LG Brandshop person calls you to confirm your request. (Within the same city)
Please ensure that delivery address can not be changed once LG Authorized Brandshop ships your request.
Please contact your chosen Brand Shop when you placed a request.
You can pay by Cash or Debit/Credit Cards on delivery.
At the time of confirming your request to the choosen LG Brand Shop, you can ask for the different Finance/EMI options available on that product. You have to complete all the required documents formalities and submit the same personally at LG Brand Shop.
Get your questions answered about product setup, use and care repair and maintenance issues. We can help.
Disclaimer: All requests placed on LG Brand Store are fulfilled by authorised LG Brand Store
All Payments should be directly made to Brand Store at the time of delivery. LG Electronics will neither be liable for any payment nor fulfillment of requests received.
* LG Authorized Brand Shop will offer Free Delivery on all LG products except if additional labour require to carry products from Ground Floor to any other Floor above it.
* Design, feature and specifications mentioned on website are subject to change without notice. It is recommended to experience the product in actual at LG store nearby your location and take demo of product & its features from LG representative.